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AI Email Assistant — Inbox

Your inbox is overflowing, and manual sorting is a job nobody chose. The AI Email Assistant reads, sorts and drafts your replies on Microsoft 365 or an IMAP mailbox.

Results you can expect

  • Sorts every incoming email by category and priority, with a summary
  • Drafts a reply in your company’s name, to review in your CPX space; the reply is sent within the conversation thread
  • By default, nothing goes out until you click Send. If you turn on automatic sending, replies in the categories you tick go out without review
  • Sensitive topics (legal, complaint, cancellation, dispute, contested billing) always stay as drafts
  • Available in 3 tiers: Standard (drafts), Pro (automatic sending for chosen categories), Business (autonomous replies, enabled on request by CPX)
  • An optional daily summary by email

How to use it

  • What is this module for? Connects your mailbox (Microsoft 365 or IMAP) to classify incoming emails, summarise them and draft replies.
  • When to use it? As soon as your inbox receives a steady volume of enquiries to sort.
  • Expected result Every email categorised and summarised, an optional daily digest, and a reply draft ready to review.
… Inbox

Prices excl. VAT for France. No commitment, cancel at any time, no setup fees.

Included in the plan Essentiel
Together with the plan's other assistants, from 69 €/month.
See the plans